UX Research · Data Visualization · HCI

Want to master something? Teach it.

I’ve spent years doing design studies and teaching others how to do them. A design study is a problem-driven research process in data visualization: you work with real stakeholders to understand their problems and needs, translate those into requirements, ideate and prototype solutions, move through iterative design and evaluation, and ultimately deliver something useful. In other words, it’s UX research and design in the world of data visualization.

I’ve conducted them, studied and refined the process, and guided hundreds of students through 100+ real-world projects with real stakeholders and real stakes. Along the way, I developed the award-winning Design Study “Lite” Methodology (DSLM), a framework designed to make something notoriously difficult possible within the constraints of a classroom: enabling novice students to conduct end-to-end design studies with real organizations.

Students weren’t practicing on hypothetical briefs. They worked with real stakeholders, navigated ambiguous needs and imperfect data, made research and design decisions, iterated on feedback, and delivered visualization solutions organizations could actually use. Many collaborators were nonprofits and community organizations that might otherwise have had limited access to this kind of visualization work.

The impact worked in both directions: organizations received no-cost visualization solutions supporting real needs, while students gained hands-on professional experience that is difficult to recreate inside a classroom.

What began as a research framework became a way to connect education, real-world practice, and social impact at scale.

100+
Real-world design studies
35+
Organizations
100s
Students guided
CHI
Best Paper Award

The process, in practice.

02 · End-to-End Design Study · Social Impact

Chester Square Park

A real-world design study with a neighborhood organization, translating community problems, stakeholder needs, and data into visualization solutions used in committee meetings to support park renovation and funding advocacy.

Full case study being added
03 · Research Leadership · At Scale

100+ studies. No two quite alike.

Different stakeholders. Different users. Different datasets. Different constraints. Across multiple years and organizations, I guided teams through the ambiguity of real-world research, from understanding the problem to delivering a solution.

Selected project stories being added

And sometimes, I just can’t leave a product alone.

Some projects start with a research question. Others start with using a product often enough that I become obsessed with the experience and start asking how it could work differently.

Independent UX Case Study

Amazon

A passion project born from my own extensive use of the platform and the UX questions, friction points, and design opportunities I kept noticing along the way.

Case study being refreshed
Independent UX Case Study

OfferUp

An independent exploration that grew from using the platform enough to become curious about the friction, behavioral patterns, and opportunities hidden inside the experience.

Case study being refreshed

Research is messy. That’s kind of the point.

The contexts change. The stakeholders change. The constraints change. But I keep coming back to the same question: What do people actually need, and how do we turn that understanding into something useful?